Recent content by agentlink

Hi. Yes, the issue was solved through the support ticket. The guys did some updates and it worked. Thank you!

Hi 1. No. It goes through all steps and produces 500 Server Error on hitting Submit button 2. Yes I have opened a support ticket.

Hi. This approach did not help. In fact, the issue is probably in another place. I see these errors in the Mumara debug log: That error os logged again every time I try to schedule a campaign. Please advise here.

Hi. I try to schedule a campaign, but it fails with server's 500 error (see attached screenshot). There is an error in the log saying: PHP Fatal Error: Uncaught ErrorException: Unknown: SECURITY PROBLEM: insecure server advertised AUTH=PLAIN (errflg=1) in Unknown:0 We used to have this issue...

There is version 5.0.52 released. We updated, but cannot find the setting you mentioned. Was it implemented?

That would be just perfect! Could you please make sure that FBL processing also works with that setting? Thank you.

Unfortunately, we do not have a CSV file. All bounces and complaints from Amazon were sent to our bounce email address. They have different reasons and it will take lot of time to manually compile a CSV file from all those 1.5k emails. Taking into account that the cause was in the application's...

Hi. First of all, this issue is pretty hot, because we already emailed about 50k of our subscribers and got 1.5k bounces/complaints that are not processed yet. Now, we want to send another campaign, but we face a risk that our reputation will drop, as the bounced email addresses will be emailed...