Recent content by Zeeshan

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    Issues with the Live Events feature after updating it to the latest version today. Unable to see any data in this section

    Hello Wasif, I'm experiencing some issues with the Live Events feature after updating it to the latest version today. I'm unable to see any data in this section and the same goes for the Top Domain section. However, I can still view the open rate and send emails after the update. Could you...
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    Tracking domain may not still work!

    I have changed the CNAME name and update the DNS Records. I am getting this ERROR: Please advise, thank you.
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    Mumara Error: HTTP Status: 404 (not found)

    We are encountering an issue where the links in the emails function properly and redirecting to us to the exact pages on Google Chrome, Microsoft Edge but they do not work on Firefox. We are getting this error "HTTP Status: 404 (not found)". But upon reviewing the sending domain, it has been...
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    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    We are encountering an issue where the links in the emails function properly and redirecting to us to the exact pages on Google Chrome, Microsoft Edge but they do not work on Firefox. We are getting this error "HTTP Status: 404 (not found)". But upon reviewing the sending domain, it has been...
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    Some browsers are experiencing issues with the functionality of links.

    We are encountering an issue where the links in the emails function properly and redirecting to us to the exact pages on Google Chrome, Microsoft Edge but they do not work on Firefox. We are getting this error "HTTP Status: 404 (not found)".
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    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    Just for your information I am using the Latest Version of Mumara updated 2 days ago. Campaign comprises 479 email contacts and astonishingly displays email send 893 (189%) - unbelievable.
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    Error: Clients receiving multiple emails instead of one message per email.

    Furthermore, please take note of the second campaign named "Mental Health Professionals (GA) - 02" which comprises 479 email contacts and astonishingly displays email send 871 (181%) - isn't that unbelievable?
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    Error: Clients receiving multiple emails instead of one message per email.

    Our multiple clients have informed us that they are receiving multiple emails instead of one message per email. It seems that one email has been sent multiple times to the same email address. Would you be able identify any potential errors? See image below, What does it mean that there were...
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    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    Wasif, The count of emails received in the Template and Logs tabs is the same. See image below, What does it mean that there were 597 emails sent when I have 479 contacts for this campaign? I find this thing confusing. Could you please explain it to me so that I can explain it more clearly to...
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    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    This displays 154 records. However, upon checking the "Broadcast > Sent" section, it displays that 256 emails were sent.
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    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    Total email send: 254 See Number of Number of templates: 02 Total No of email send: 254 Number of Template: 02 Email received by Template 1: 153 email Missing emails data: 101 (Where are these email Data?) Could you please clarify the location of the data for the 101 email?
  12. Z

    Same templates were used for both Campaigns, however, Template-2 data is absent in the A/B testing of Campaign 2.

    I am managing two campaigns and have utilized identical templates for both. I am obtaining precise information for Campaign 1, which reveals the number of emails sent using both templates. I noticed in campaign-2 that a total of 19 emails were sent, and upon viewing the A/B testing section, I...
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