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  1. dunndealpr

    firstname custom field in email title doesn't work sometimes

    Where do I submit a support ticket?
  2. dunndealpr

    firstname custom field in email title doesn't work sometimes

    I am positive the email addresses I have tested with only appear once in the database. And every email address in my database has the firstname custom field populated.
  3. dunndealpr

    firstname custom field in email title doesn't work sometimes

    As you can see above, I have done exactly that several times. It never works.
  4. dunndealpr

    firstname custom field in email title doesn't work sometimes

    In Custom Variable Email field I typed 171 and did another test Still received %%first_name%% in the email title
  5. dunndealpr

    firstname custom field in email title doesn't work sometimes

    Where is subscriber ID? Can't find that field anywhere
  6. dunndealpr

    firstname custom field in email title doesn't work sometimes

    Thanks for your reply. Regarding #2, if you look in my attached pictures you'll see I added a Custom Variable Email. Is that what you're referring to? Why did that not work? Regarding #3, if I schedule a campaign and it doesn't work, it's a bad situation for me with my recipients. Surely you...
  7. dunndealpr

    firstname custom field in email title doesn't work sometimes

    Hello. I'm using version 2.33.1 All my emails must have the first name in the title. This is very important to the success of my campaigns. So, I always make sure to populate the First Name field of each contact. I test all my campaigns with the Preview Your Campaign function. Many times I...