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Hello Wasif, I'm experiencing some issues with the Live Events feature after updating it to the latest version today. I'm unable to see any data in this section and the same goes for the Top Domain section. However, I can still view the open rate and send emails after the update. Could you...

I have changed the CNAME name and update the DNS Records. I am getting this ERROR: Please advise, thank you.

We are encountering an issue where the links in the emails function properly and redirecting to us to the exact pages on Google Chrome, Microsoft Edge but they do not work on Firefox. We are getting this error "HTTP Status: 404 (not found)". But upon reviewing the sending domain, it has been...

We are encountering an issue where the links in the emails function properly and redirecting to us to the exact pages on Google Chrome, Microsoft Edge but they do not work on Firefox. We are getting this error "HTTP Status: 404 (not found)".

Our multiple clients have informed us that they are receiving multiple emails instead of one message per email. It seems that one email has been sent multiple times to the same email address. Would you be able identify any potential errors? See image below, What does it mean that there were...

I am managing two campaigns and have utilized identical templates for both. I am obtaining precise information for Campaign 1, which reveals the number of emails sent using both templates. I noticed in campaign-2 that a total of 19 emails were sent, and upon viewing the A/B testing section, I...