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  1. wasif

    System-wide contact limit

    You can do that by setting the value of contacts_limit field in user_settings table for the id:2 to your desired limit. Note: This field might be deprecated in future updates but we'll put an option in application settings.
  2. wasif

    SMTP Hacking Issue

    Make sure your pmta config isn't being exposed and open to public view as it leaks the smtp credentials. And you can always restrict the SMTP connections to single or multiple source IPs by adding the following tag <source 10.0.0.0/8> always-allow-relaying yes </source> <source 0/0>...
  3. wasif

    Contact List Sending Count Issue

    It might have skipped remaining if found in spam, complaints, hard bounced, suppressed, inactive, unconfirmed
  4. wasif

    Contact List Sending Count Issue

    which version you are running on? Seems like server/MySQL might have restarted in between. But Mumara won't send above 100%. It will fix the numbers automatically once the campaign is actually 100% finished. It was a case in one of the older editions but fixed in recent updates.
  5. wasif

    System Paused

    And if your SMTP is deactivating frequently, it means Mumara is trying to connect to the SMTP more frequently and getting a connection blocked. You need to make sure that you are using batches and have some batch size set in application settings so Mumara doesn't establish the connection with...
  6. wasif

    Sending nods getting deactivated

    And if your SMTP is deactivating frequently, it means Mumara is trying to connect to the SMTP more frequently and getting a connection blocked. You need to make sure that you are using batches and have some batch size set in application settings so Mumara doesn't establish the connection with...
  7. wasif

    MySQL High CPU Usage

    Rob, You need to look into MySQL running processes and paste here the processed related to Mumara so I can better advise. msql -uroot -p show full processlist; Thank You
  8. wasif

    Mumara Campaigns (Changelog)

    Version: 5.1.06 (31/07/2020) Language files fully updated List import loader style fixed View running processes Feedback Loop property id issue fixed Inactive sending nodes hidden on the scheduling process Waiting for execution fixed for system-paused campaigns Bounce Rules API added Remove...
  9. wasif

    Sending Speed for server Feature Needed

    Dear Jay, Thank you for the suggestion. We'll surely take care of it in the coming future. Currently, we sending hierarchy is very different as compared to the other emailing applications available on the internet. We are focusing a lot more on automation and artificial intelligence in email...
  10. wasif

    Sending speed

    Putting hourly limits is always useful. You need to check with your IPs reputation and threshold limits with the recipient's domains. Find the best number for the hourly rate and do slow feed instead of being aggressive. Also spin your content a lot to bypass the initial spam bots.
  11. wasif

    Sending speed - per smtp server - per hour

    you can write this in suggestions and we can look into it.
  12. wasif

    Bounce IMAP setup will not save

    Can you check in browser console what error you see? Also navigate to Tools -> Logs -> Debug Logs and see if you find any related error there?
  13. wasif

    SSL for sending/masking domains

    Tracking domains can work with https if while adding the masking domains, you put a protocol e.g. instead of maskingdomain.com you can use https://maskingdomain.com and it should work.
  14. wasif

    TLS not found on PMTA configuration

    By selecting TLS on Mumara's SMTP add/edit page, it doesn't mean that it will enable TLS on your MTA server. Mumara carries just the information of the SMTP here. If your MTA server has TLS enabled/installed then you'll need to set Mumara to use TLS encryption. If you are using PowerMTA, you...
  15. wasif

    SSL for sending/masking domains

    I didn't get the question. You are having SSL on the masking domains but not sending domains? If you are using cPanel on sending domains, it should auto-install a shared SSL otherwise you can use any free SSL service like letsencrypt.org.
  16. wasif

    How to avoid the SMTP & Masking domain Suspension

    What do you mean by suspended? Are you SMTP and domain providers suspending your accounts or you are saying that the sending nodes get "Auto Paused" in Mumara?
  17. wasif

    Campaign+ 100% Brand Customization

    Great to know. thanks
  18. wasif

    Cannot schedule a campaign through Amazon (certificate not recognized)

    @agentlink can you please advise if you were able to get the issue resolved over the support ticket?
  19. wasif

    Reassigning Setting

    1. What if I did want to move all information from one user to another? Ans: It involves much work and according to the law, it's wrong to assign a user's assets to another user who doesn't actually own the data. That's why we can have the staff section where the data of any staff member is...
  20. wasif

    Reassigning Setting

    Once you run the query, it should appear in the admins, where you can edit it to associate the correct role.