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It has already been discussed here https://community.mumara.com/threads/some-browsers-are-experiencing-issues-with-the-functionality-of-links.392/. I would appreciate it if you don't post duplicate questions in multiple threads :-).

It could be an issue with the Firefox plugin or something. Try in incognito mode if it works there.

To perform this action, please follow these steps: Go to the Lists section and select Contact Lists. Choose the specific list that you want to delete all contacts from. Click on the relevant top dropdown option, which will give you the option to delete all contacts in the selected list. As...

I believe the same thig is being discussed in this thread https://community.mumara.com/threads/same-templates-were-used-for-both-campaigns-however-template-2-data-is-absent-in-the-a-b-testing-of-campaign-2.386/#post-1466. And it's not possible that they would be receiving an email twice.

Based on our recent replies, it appears that you may be using an older edition where the cache-based counter was replaced with the real-time counter. Here is a brief overview of the process flow that was previously used: The counter value was fetched by Mumara and incremented to the sent...

It means 154 emails were actually sent. The counter you see on the stats page increments in batches, and the cached counter is shown when the campaign is stuck for some reason. However, you can always see the number of emails tried in the logs tab. It's a rare case, though!

Click on the logs tab and see the number of emails sent at the bottom. Does it matches with the number you see on the Summary i.e. 254?

As version 3.0 has been launched, where we have updated all codes to PHP 8.1. You may face some difficulty upgrading to v3.0, so here are the basic steps you must follow. Navigate to Tools -> Upgrade, which will show you the available version v2.35. Upgrade to version v2.35. Once you have...

@Zeeshan, your snapshot shows 7 emails were sent in total. Where do you see 11? Or what do you see in the logs tab? Also, you need to be aware that if you use the Batches method while scheduling your campaign, Mumara must complete the batch before your assets (campaigns, nodes, domains) are...

Add a Virtual Host for the tracking domain Follow the steps below. 1. Login to your server via SSH 2. Create a virtualhost file in /etc/httpd/conf.d folder vi /etc/httpd/conf.d/track.mydomain.com <VirtualHost *:80> ServerAdmin [email protected] ServerName track.mydomain.com...

Can you answer my question asked?

@timonin2, we have a blog on it that can be found here https://school.mumara.com/resources/training/why-your-tracking-domain-isnt-verifying/. When Mumara is already installed then you can't install any control panel on it as it will conflict with apache and MySQL. If Mumara team set it up for...

Including sender details such as the sender's name, email, and reply-to in the contact lists provides an additional advantage to users, as they can use these details when scheduling campaigns. However, the decision to retrieve sender information from the three options available on the scheduling...

Hello @timonin2 , Adding a CNAME alone is not enough to complete the task. When you add a CNAME, it simply means that your tracking domain points to the Mumara server. However, the Mumara server does not recognize the tracking domain yet. To accomplish this, you must create a virtual host for...

So if you want PowerMTA to remove these headers at the time of the transaction, then add/update the following directive in <source 0/0> remove-header x-var, x-logid

You can put an hourly limit to the user role, and it should work globally for the users inside the role. You can also setup global limits in the application settings.

We don't have such an option yet, but it coming up soon. It has already been developed, just waiting for the final packaging.

Let me correct Mohammad here. 1. Evergreen docs isn't ready yet 2. We are going to run a promotion where we'll allocate the Evergreen addon for free in return for a genuine review. You should receive an email regarding this promotion soon.

Hard bounces are automatically removed. But make sure you have configured your bounce mailbox within the Mumara via Pop/IMAP. Or if you are using an ESP then your webhook should be functional.

There is no limitation in Mumara but zapier will charge you as per the number of actions/triggers.