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If you kill the running operations manually, you'll lose the perfection of the stats/logs. So, for example, if you are running five threads with 60 hourly speed, the campaign will be fully paused after the completion of 500 emails which would take 500/60 = 8.3 hours. If you are doing warmups or...

When you pause the campaign, it waits for the current batch to complete. If you are using multiple threads, the batches for all threads will be complete before the campaign is fully paused. E.g if you have the campaign running with 10 threads and a default batch size of 100, the campaign will be...

For this, you can run the following SQL query and then you can import the unsubscribe list in Mumara->Email Suppression. It will suppress the subscriber on all lists if you select Global in Email Suppression or you can select a specific list.

Hi, You have to select the database and then run the Truncate table command. If you don't have any technical experience, then it is suggested to contact your developer or someone who takes care of server stuff to run this command.

If you want to delete all records in the "suppress_domain" table then you can run the following TRUNCATE query in the PHPMyAdmin -> SQL tab.

We have the option for bulk deleting domain suppression in Mumara but if you want to delete the domain suppression from the database then you can delete the record from the table "suppress_domain". Here is the query

It has already been explained here https://community.mumara.com/threads/can-you-please-put-daily-limitation-on-triggers.362/post-1350

I was unable to reproduce any of the mentioned cases. I would suggest you to open a support ticket and provide your installation details to debug your case.

Which of our products are you referring Campaigns or Classic?

The support ticket is updated and stay connected with the support ticket to get the issue resolved.

This feature is not available in the current update but it is in the pipeline and will be available in future update.

Yes, you can do this in 2 way 1- You can set the Number of Messages per Connection to "No Batch" in application settings and schedule a campaign with hourly speed but on the next day you have to pause the campaign and change the hourly speed to send more emails. 2- You can split your contact...

This feature is added to the development pipeline and will be available in the next update.

Currently, Mumara supports MD5 Suppression which you can enable in Settings->Application Settings->Contacts tab but we will add the other 2 encryption SHA-256 and Sha-512 in the future.

Currently, there is no option to set the daily sending limit on the scheduled campaign the way you want but you can set an hourly limit e.g For 1000 emails/day you can set an hourly limit of 41 emails/hour so in this way only 1000 emails will be sent out from Mumara. For 2000 emails/day you...

Hi I have reproduced the case and it's working for me. You can submit a support ticket with more details and add a screenshot also.

You can find a sent email in the broadcast stats->logs tab and there is an option to export you can export logs. Here is the documentation link https://support.mumara.com/help-center/articles/1/13/41/broadcast-stats#export-options for the broadcast stats export option.

You can export the email that is sent, then run the bulk update "Contacts->Bulk update" on the list and select the action "Delete Contacts". It will remove the sent email from the list. Here is the link https://support.mumara.com/help-center/articles/1/7/9/bulk-update of documentation.

Next to the "Name", there is a triangle icon click on the icon it will tell you the reason why your campaign is "system paused".

Please submit a support ticket. Our technical team will look into the case.