Add Sending Node - error message

mube_2020

Beginner
Dec 18, 2020
13
1
3
Hi,
i receive an error sending a test message.

SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

When adding a SMTP node i was asked for Username and password of SMTP host. I have installed Plesk and i am not shure where to get the correct username and passwort. Is this a mailbox or login of plesk?
 

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Last edited:

wasif

Administrator
Staff member
Apr 9, 2019
576
112
43
Mostly it happens where there is no SMTP server at the hostname or the SMTP server is blocking you. Alternatively, you can also test your SMTP here https://www.gmass.co/smtp-test if something returns in the log.