Campaign Scheduling Not Working | Issue with TimeZone

dobriyalji

Beginner
Jul 31, 2019
14
0
1
India
globeinxpress.com
Hi Team,
I have updated our Time Zone "Asia/Kolkata" everywhere 1) server 2) App Settings 3) USer Profile Settings, But the campaign is not firing according to our time zone ..

Kindly help me out, I have scheduled the campaign at 11:00 AM IST but its Shows 4:30 PM eve IST I have attached the logs screenshot Under Tools section, ...
 

Attachments

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wasif

Administrator
Staff member
Apr 9, 2019
488
91
28
Please make sure that the application timezone matches with your server timezone. Login to your server over SSH and run the command "date". Check if the time matches with the application timezone.
 

dobriyalji

Beginner
Jul 31, 2019
14
0
1
India
globeinxpress.com
Hi Wasif,
Kindly check this url...its showing out server time zone : https://app.opncore.com/sumit.php

I have changed our timezone everywhere to Asia/Kolkata
Also i have attached the screenshot for the same...

I guess its the issue of Mumara Application Itself...
 

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wasif

Administrator
Staff member
Apr 9, 2019
488
91
28
This issue has been sorted out and now scheduling isn't dependent on server's timezone or application settings timezone. It will work according to UTC +/- User's timezon. We'll launch the update today!
 

wasif

Administrator
Staff member
Apr 9, 2019
488
91
28
We are launching version5.0.23 today and let you know the steps to update to this edition from 4.x.
 

wasif

Administrator
Staff member
Apr 9, 2019
488
91
28
Update: The launch will be available on Monday, August 26 2019. We may not be launching today as per two holidays ahead and lack of number of support hands during the weekend.