Customer Replies Webhook

[BobbyP]

I'm looking to accomplish two things the first one is to have a sequence of emails go out example

Email 1 Sent today Email 2 Sent in 4 days Email 3 Sent in 7 Days

And if the customer replies it pulls them from the sequence.

The second thing is to cause a webhook action or equivalent so that I'm able to send the data to my CRM.

Is anyone able to point me in the right direction currently I'm using Deluxe version.

 

[wasif]

@BobbyP I would still suggest you shift to Mumara Campaigns as it's a more updated edition, and we have ongoing updates. You can talk to the team to switch your license. You can do this to achieve your requirements.

1. Create a segment based on a profile field value, e.g., where

   stopdrip is 0

2. Create a drip group and add drips to it based on your desired frequency
3. Create a trigger to start this drip group as soon as a contact is added and qualifies this segment
4. When a person replies, build a custom script to use Mumara API to update the custom field

   stopdrip

   and set it to 1.
5. The drip group will be automatically stopped once the custom field status is changed.