Subscriber on List is never mailed Bug

alfonzo

Beginner
Dec 3, 2019
8
1
3
We created a scheduled broadcast to the list with 7 recipients, but only 6 were emailed. There are only 6 records for the scheduled broadcast (ID=43) in the campaign_schedule_logs table, as you can see from the attached screenshot. Other screenshots show the emails on the list and the configuration of the broadcast - we used 1 thread. Could you please look into this issue?
 

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wasif

Administrator
Staff member
Apr 9, 2019
75
5
8
It could be the reason, the 1 email was skipped during preparation as it must have been spammed in past. This issue has already been fixed in the updates and we have added the spammed counter for the skipped emails.