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  1. wasif

    The sending volume often exceeds 100%, can this bug be fixed

    Certainly, to ensure efficient processing, we utilize batches. However, if you're encountering persistent issues with your sending nodes, you can opt for an alternative approach. You can either set the batch size to 1 (essentially no batch) or employ the loop method until the sending nodes are...
  2. wasif

    The sending volume often exceeds 100%, can this bug be fixed

    It's not the actual number that you are seeing. The actual number can be seen in the broadcast statistics under the Logs tab. The count on the "View Scheduled Page" increments at the start of batches and when you have continuous disconnection during the campaign, the number goes higher. But this...
  3. wasif

    I am a Chinese user, whether to consider adding Chinese language

    Our next update is coming up with language packs (including Chinese). All clients with commercial licenses will be able to switch the languages. 我们的下一次更新将推出语言包(包括中文)。所有拥有商业许可证的客户都可以切换语言。
  4. wasif

    Basic Important Questions Emails Stats - Like (Open/Clicks/Geolocations)

    @A_Jamieson It's correct that most people now use VPN to hide their own IP address to avoid location tracking. Even Apple has started giving this native functionality to people who use "Private Relay" to avoid IP-based tracking. Several antivirus software like Norton launched services for...
  5. wasif

    Preparing is taking too long

    @vector_di, I have attempted to access your Mumara platform, but unfortunately, your server appears to be unresponsive. It has come to my attention that you have been utilizing Campaigns for years without encountering this issue previously. It is crucial to emphasize that server speed plays a...
  6. wasif

    Specify Sending Nodes

    You can assign it to the package, and any user belonging to that package can use it.
  7. wasif

    Verification service

    I agree with @dante7, but you can still use Mumara to filter the bounces. And yes, the emails will probably stop relaying once your IPs are burnt.
  8. wasif

    The Bounce Address Doesn't seem to work

    Again, I found similar articles for EXIM. May be try looking into this https://serverfault.com/questions/113726/linux-exim-set-return-path-header-automaticly-using-from-header
  9. wasif

    The Bounce Address Doesn't seem to work

    So, in this case, Postfix is the MTA. I just googled it, and other people seem to be facing similar issues with Postfix. https://www.google.com/search?q=postfix+removing+return-path&oq=postfix+removing+return-path&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORigAdIBCDQyMTZqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8
  10. wasif

    The Bounce Address Doesn't seem to work

    If you look for the return-path in the message source, you'll find that it is your From-Email. If you have return-path enabled and still don't see it in the message source, it means your MTA software is removing the custom return-path when the email was fed to it. To troubleshoot this, you may...
  11. wasif

    How does the PMTA integration function work?

    Yes, that's correct! Mumara should do this job.
  12. wasif

    Multiple users in same account

    What I understood is that you have your clients as Users, and you want to add sub-users for your clients. If yes, then we do not have sub-user management. This can be achieved by doing a separate installation for a client looking for sub-users and then adding their sub-users as staff members. A...
  13. wasif

    The Bounce Address Doesn't seem to work

    Can you attach the snapshot of the email headers where it shows the return-path?
  14. wasif

    Preparing is taking too long

    I have looked into the database, and a simple SELECT query is taking a long due to Cloudflare. It has to decode the emails. Look at the snapshot below
  15. wasif

    Preparing is taking too long

    @vector_di I have done an initial look-up in your case. You need to turn off Cloudflare for this domain and then try again after a few hours once the DNS cache has been flushed. Cloudflare is encoding the email addresses when a curl request is made on your domain; and its taking more time to...
  16. wasif

    Preparing is taking too long

    It's never said that Mumara Campaigns and Mumara Classic would send an equal number of emails from the same server. Both applications have different parameters and algorithms. You can't compare this way. I am still waiting for your server details, so I can post my remarks here.
  17. wasif

    How does the PMTA integration function work?

    Certainly! To clarify, PowerMTA needs to be installed independently as Mumara only serves to configure and integrate with it. Installing third-party licensed software, like PowerMTA, is something a legitimate company would avoid doing on its own, due to the potential for security breaches. Once...
  18. wasif

    I am afraid that I don't use the chatting apps. I am going to send you a private message.

    I am afraid that I don't use the chatting apps. I am going to send you a private message.
  19. wasif

    Your have no rights to add more users.

    I am glad it was fixed automatically. If you have recently upgraded your license, you need to refresh it once in Settings -> Licensing. Otherwise, it's auto-refreshed every 24 hours.
  20. wasif

    Virtual MTA Pools

    Email rotation can be managed effectively using both Mumara and PowerMTA, each offering distinct methods to facilitate this process. When configuring a PowerMTA server within Mumara, the system prompts you to associate IP addresses with domains. For instance, if you have 100 IP addresses and 10...
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