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Hello Nico, Currently, you can suppress a fully qualified domain name in Mumara using domain suppression. However, suppressing a tld is yet to get developed in Mumara. I have forwarded this future request to our Dev Team they will put this into consideration after checking its scope with the...

Hello Nico, To remove hard bounces from your existing contact lists you can simply create a segment based on contact lists make sure you select those lists in which you are having hard bounces and then simply click on move segment to a list. It will move your existing hard-bounced contacts to...

Hello Nico, Yes ofcourse you can use domain suppression for this purpose. Just insert the specified domain names tlds into the domain suppression and then Mumara will not send any emails to the subscribers linked with those domains. Thankyou

Hello Normathens, It seems like PHP on your server didn't get installed properly. However, there is a solution for that please go to this thread https://community.mumara.com/threads/updating-from-php7-x-to-php8-1-v5-5.399/ and follow the instructions. This will update your PHP to the required...

Hello Ciras, Apologies for the delay in getting back to you on this. Can you please elaborate a little more about your case as your issue is not clear what are you referring to by sending emails? Please provide some more information for a better interpretation of your case. Thankyou

Hello Nico, Currently, this mechanism is not available in Mumara to work automatically but you can manage this through a manual process by using the same sending nodes in the drip group which you selected to send normal campaigns. Thankyou

Then it's on the Gmail end as Mumara is sending the drips correctly.

Hello Nico, Have you selected a single or chosen multiple sending nodes in this Drip group? Please confirm. Thankyou

Hello Christopher, I have already forwarded this to our Dev Team they will look into it and if this feature is having a scope to get added to the application then it will definitely be considered to be a part of it very soon. I have also prioritized it into the development pipeline but...

Hello Nico, This must be related to Gmail's functionality as it might be the case that your sending IP or the sending domain was getting changed while sending these drips and if you want to schedule the drips to be sent with the same thread create a separate drip group and add the drips you...

Hello Normathens, Thankyou for your continued interest in Mumara. I have put this feature request in the development pipeline but unfortunately, I can't give you any ETA on it as there are a lot of other things going on in their queue. So you need to wait a bit more for this feature. You will...

Hello Nico, This needs to be checked specifically in your case because from these snapshots the criteria which you used to send drip campaigns is not clear and on our test installations drips are working normally. Please open a support ticket in your billing account at...

Hello Nico, Can you please elaborate a little more about your issue there are various scenarios and cases in which drips are being sent to the contacts so please let us know in which specific case the drips are not being sent from your installation. It would be convenient if you can share some...

It must be in the file named alpsend.com.conf according to the attached screenshot.

Well, this needs to be checked then specifically in your case. Please login into your billing account with us at https://billing.mumara.com/login and open a support ticket with your Mumara login details. Thankyou

Hello Normathens, If you are using Centos 7 without any control panel then the host file must be located in '/etc/httpd/conf.d' Please note that doing anything unusual with the Apache configuration may cause problems in it unless you should know what you are doing while tweaking it. Thankyou

Hello Normathens, It depends on what operating system you are using on your server. Please let me know about it then I would be able to guide you further. Thankyou

Hello Nico, I have tried reproducing this case on various test installations but couldn't see any problem deleting broadcasts or drips. Can you please clear your browser cache or use Ctrl +F5 after deleting any Broadcasts or Drips also make sure that you must be using the latest stable version...

Hello Normathens, I just got an update on your issue. It seems like your pmta server is having any external firewall which is blocking the pmta webmonitor access to Mumara which is causing this error. Please get your pmta webmonitor port opened by your server provider and your issue will get...

Hello Normathens, This issue is already reported to the Dev Team it is due to a minor scripting issue which will not affect anything on the functionality but it will be taken care of in the next update very soon. I will post here further details on this as soon as I get them. Thankyou