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Hi, When we send a large volume of emails. Sometimes our SMTP & sending/masking domains get suspended. Any solutions to avoid/decrease this? We use the domain registrar DNS. Thanks

Issue resolved. I was supposed to enable the "Disable Help Article buttons" by visiting Settings -- Application

Hi, I have added the TLS via Mumara UI. Now when I am activating the TLS on Mumara settings (screenshot attached) the test emails are not going out. I am getting a connection error message.

We are adding it on pmta config not via Mumara UI.

We are adding it manually but the next day we are finding it removed. What may be the issue?

Hi, After building the PMTA from mumara, we do not see the TLS on the configuration. Do we need to add manually? or we have missed something while building the pmta server. Please suggest. Thank you

It's still on the inside pages. I have checked login on the new browser too.

It's removed from the home page. But I can see it on other pages.

I have added the code but still, I can see the help on the user panel. The application version is 5.1.041

We not using the same tracking domains on 2 different installations but for the redirect hosting (.htaccess) we are using the same hosting server for ESP & Campaign+. I am able to access the ESP interface without any issue. ESP installation has no issue as the setup done by Mumara team. Only for...

Hi, Currently, I am using the campaign+ for hiding the CNAME & IP & its working fine. For the setup, I followed https://community.mumara.com/threads/cname-and-hiding-mumara-real-domain-ip.106/ Now I want to use the same setup for ESP & I am getting an error (screenshot attached)"Site error...

Hi Wasif, Do we need to install dovecot in order to configure POP/IMAP in our server?

Hi, We use to fetch bounces from the accounting files, and have never used POP/IMAP. Please guide us on how can we use POP/IMAP with powermta for bounce processing?

Hi, We want to process bounce using powermta bounce process, but we are unable to proceed further as it is unable to make the connection. Below is the error code: Connection Error: Server IP Error MSG: Connection failed to Server IP,110: Connection refused Not sure how IMAP or POP will be...

It's not getting saved. Getting error while saving it.

Hi, We can replace the logos & headers but the application help articles are redirecting to mumara.com Kindly guide how to disable the help & related articles. For your reference, I have attached the screenshot. Thank you

Hi Wasif, Thank you for the details. After adding the sending server. I am unable to rebuild the powermta server. Mumara unable to connect the powermta server. I have correctly added the server details. Let me know If I am missing something. Screenshot attached. Thank you

Hi, Before going with Mumara ESP we were processing bounces manually. Since we are not hands-on of automatic bounce processing in powermta, Please guide us on how to compile powermta bounce processing with mumara. Thanks

Its working now. Thank you Wasif..

Hi, I am trying to add the sending domain with the above-said setup technique. I am using Cpanel & am getting the "Sorry" page while clicking on the link. I have added sending domain on cPanel as suggested here https://school.mumara.com/training/why-your-tracking-domain-isnt-verifying/ Have I...