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  1. mohammad

    Asking about editing a broadcast campaign

    They will receive the original content, not the updated new content.
  2. mohammad

    Database check warning message

    You are welcome :)
  3. mohammad

    Database check warning message

    Yes, you can ignore it and proceed. Your database is updated.
  4. mohammad

    Database check warning message

    Hi, This is alter query which is already executed on your server, so I can ignore these SQL queries and proceed.
  5. mohammad

    How to remove warning message in Mumara dashboard

    You are welcome :) Next time you have to remove the PMTA server from Mumara, you can select the Rollback option to remove PMTA. It will remove all sending nodes and sending domains. A snapshot is attached for your review.
  6. mohammad

    How to remove warning message in Mumara dashboard

    Your PMTA still exists in Mumara. You have selected Rollback when removing PMTA from Mumara? You can check the PMTA server in Mumara database->table name "pmtas". If you find the PMTA server record there, you can remove that record and mark the issue as solved from the dashboard. You will not...
  7. mohammad

    How to remove warning message in Mumara dashboard

    This issue is related to your PMTA server. Your Mumara is not accessible PMTA Webmonitor. You can add your Mumara server IP like this in PMTA config. After adding your IP you need to reload or restart PMTA.
  8. mohammad

    Sending limit configuration

    Here are the answer to your query If I only have 4 nodes (workspace gmail) and need to send out around 600 emails per day. How should I configure the sending limits and Number of Messages per Connection? You can set "Number of Messages per Connection" in Application Settings, so your sending...
  9. mohammad

    Does Domain Suppression/Email Suppression affect on current campaign?

    No, it will not affect the running campaign, it will only affect the new campaign.
  10. mohammad

    Am updated to current. Campaigns+ 5.2.4 .. get 500 server error every time I try to run... for months

    Please submit a support ticket from your client area https://billing.mumara.com/submitticket.php?step=2&deptid=1 and also provide your Mumara login detail in a support ticket.
  11. mohammad

    PMTA web monitor can't access after connecting with mumara

    Hi, You forgot to enter your IP as admin in PMTA config. Please add your IP like this in PMTA config. After adding your IP you need to reload or restart PMTA.
  12. mohammad

    Html editor changing initial html code

    You are apply styling on a parent HTML Tag and your content is in a child element <SINGLELINE> Tag which is applying Standard Body styling. As you apply style on TD add color style on the child tag if you need to change the style on it.
  13. mohammad

    Html editor changing initial html code

    You have to add color style in <singleline> TAG and use HEX color like this "color: #4a4a4a; " not RBG color because most of the browsers didn't support RBG color.
  14. mohammad

    API Update Contact List "additional_field" field is ignored

    Please can you submit a support ticket from your client area and explain the case in more detail and also provide us with your Mumara admin login detail.
  15. mohammad

    API Update Contact List "additional_field" field is ignored

    New update will be released very soon...
  16. mohammad

    Multi-level spin tag

    HI, This enhancement is added to the development pipeline!
  17. mohammad

    API Update Contact List "additional_field" field is ignored

    You can find the changelog two place 1- on the header Notification 2- 2nd step of the update A snapshot is attached for your review.
  18. mohammad

    API Update Contact List "additional_field" field is ignored

    Hi, This issue is under process and will be fixed in the next update. You can check your changelog after the update to see exactly what changes and fixes have been sent with the new update.
  19. mohammad

    Scheduled Campaigns - preparing to send.... Emails is never sending

    Hi, You can submit a support ticket from your Client area. Our technical team will look into the case and answer you on the ticket.
  20. mohammad

    create a segment without duplicates

    You can create a segment on this list and then schedule a campaign. In the segment, you will see duplicate emails but schedule a campaigns will send the campaign to an email once not twice. You can check sent stats in broadcast Stats under the Logs tab.
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