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Hi Igor, Could you please share more details about your segment criteria? Even better, if you can provide a snapshot of the segment, it will help us better understand the issue and guide you accordingly.

Hi, Based on your requirement of sending 20–30M emails per day, your current setup of 8 vCPU / 16 GB RAM should be able to handle this volume when optimized properly. Since you are already achieving ~100k emails/hour with 16 threads, you can reach around 2.4M emails/day on this setup. To scale...

Hi, Have you received bounce and complaint reports in the mailbox that you have connected to Mamara? Additionally, can you confirm whether the bounce address and feedback loop are successfully connected to Mamara?

Yes, the Broadcast template has to be visible in other staff members accounts when adding a broadcast. I have escalated the case to the technical team for further investigation.

To determine which marketing channels performed best, we analyzed key performance metrics across email, social media, and PPC campaigns. Email marketing showed the highest ROI and conversion rate, indicating strong cost-effectiveness and audience relevance. Social media campaigns demonstrated...

1- I suggest you submit a support ticket from your client area & the support team will look into the matter. 2- We are already working on updating the whole documentation which will be updated soon.

Hi, Here are the answers to your queries 1- Please check the status of your Sending node. If the Sending node is inactive, any scheduled campaigns will remain in the system paused status. 2- I will explain the Cron Command Pending Stats: This command will process the data in the table...

Hi, Yes, you must add .conf at the end of the file.

The same person has clicked the same link multiple times.

Did you run the following command? If not then run this command only, you don't need to run the following command: systemctl restart php-fpm.service

Hi, I have already answered your queries on the following threads: https://community.mumara.com/threads/sending-domain-ssl-certificate.277/post-1954

Hi @Zeeshanalam The service `php-fpm` is not installed on your server, so you encounter the error "Unit not found" when attempting to restart it. You need to run the below command only to install free SSL.

@bryananaya If you utilize a custom field in the broadcast and subsequently modify the corresponding custom field tag in the database, that tag will not work anymore.

Hi, You need to select `none` option in Encryption drop-down.

Currently, this feature is not available. However, you can accomplish the desired outcome by adding your seeds manually after every 1000 contacts. Furthermore, you're welcome to submit an enhancement request regarding this feature through the following threads...

@curtis You can submit a support ticket from your client area & also share your Mumara login details. They will look into the case.

Yes, the latest version of Campaigns is 6.3.01

Hi, The missing hook `CompleteBroadcast` will be added in the next update. I will suggest you can use a custom script to check whether the email address is correct or not. After that you can forward the user email to Mumara & Mumara will send an email to that user. It's important to note that...

Hi, Yes, it is recommended to check the API call on a server instead of your local computer.