Hi,
We found the bounces are not processed on all clients/users campaigns, We checked with support staff, he mentioned that, if any invalid bounce email address in the account will be struck the whole bounce processing,
I feel it's not good because we have some inactive/disabled users those accounts may have an invalid bounce email address, we cannot track all the time, So please give the solution for this:
* even though if any invalid bounce email address exists skip them and do bounce processing only for active bounce email ids,
* avoid bounce processing for inactive/disabled users even though they have a valid bounce email address, it will help to reduce server resources and bounce processing timing,
waiting for your quick solution for this issue, I appreciate your help and support
Thank you
Durai
HelloMails.com
We found the bounces are not processed on all clients/users campaigns, We checked with support staff, he mentioned that, if any invalid bounce email address in the account will be struck the whole bounce processing,
I feel it's not good because we have some inactive/disabled users those accounts may have an invalid bounce email address, we cannot track all the time, So please give the solution for this:
* even though if any invalid bounce email address exists skip them and do bounce processing only for active bounce email ids,
* avoid bounce processing for inactive/disabled users even though they have a valid bounce email address, it will help to reduce server resources and bounce processing timing,
waiting for your quick solution for this issue, I appreciate your help and support
Thank you
Durai
HelloMails.com