I'm new to Mumara, very excited to be part of the community.
I've send about 500,000 emails so far and I use the SendGrid integration. I have the event webhook turned on so in theory data on spam complaints and bounces is coming back to Mumara.
Where is the data coming back from SendGrid? Yesterday I sent about 210K emails. Mumara says 4126 failed. What does "failed" mean exactly?
When I click on the arrow next to failed nothing happens. So I can't view those.
When I login to Sendgrid I see yesterday I had 210,299 requests but only 178,137 delivered. So what happened to the other 30,000? Sendgrid should send those back to Mumara to mark them as bounced or spam complaints right?
When I check the broadcast stats the Bounced Tab and Complaints Tab are empty. Nothing.
Also the Email Suppression page is empty. Nothing. So where is the data going?
The campaign I sent today shows it "Skipped" 172 contacts. Which contacts? Why were they skipped?
I want to make sure invalid and bounced emails are getting updated correctly and appropriately but so far as I can tell that isn't happening. On the other hand Mumara does seem to have some data about something (failed and skipped) but I can't see what that is or where it came from.
I've send about 500,000 emails so far and I use the SendGrid integration. I have the event webhook turned on so in theory data on spam complaints and bounces is coming back to Mumara.
Where is the data coming back from SendGrid? Yesterday I sent about 210K emails. Mumara says 4126 failed. What does "failed" mean exactly?
When I click on the arrow next to failed nothing happens. So I can't view those.
When I login to Sendgrid I see yesterday I had 210,299 requests but only 178,137 delivered. So what happened to the other 30,000? Sendgrid should send those back to Mumara to mark them as bounced or spam complaints right?
When I check the broadcast stats the Bounced Tab and Complaints Tab are empty. Nothing.
Also the Email Suppression page is empty. Nothing. So where is the data going?
The campaign I sent today shows it "Skipped" 172 contacts. Which contacts? Why were they skipped?
I want to make sure invalid and bounced emails are getting updated correctly and appropriately but so far as I can tell that isn't happening. On the other hand Mumara does seem to have some data about something (failed and skipped) but I can't see what that is or where it came from.