Tracking links not working and images not loading

dante7

Beginner
Hello,

My sending domain is configured and verified but when I send a test mail it shows the link that I used in the campaign.. instead of showing the tracking domain.
And I think because of that the images that I upload in mumara also aren't loading.

I used CNAME for custom tracking domain but at the bottom it says
"The CNAME record was resolved successfully but your tracking domain may not still work as the DocumentRoot for click.domain.com isn't pointing to the Mumara directory. Read this article to learn more"

In that article above the last part isn't very clear.
 
Hi,

When conducting a test email through the broadcast preview, the link will not be masked with the sending domain. However, upon scheduling a campaign, the link will be appropriately masked with the sending domain.

Could you kindly specify the specific aspect of the article that requires further clarity?
 
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