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If you want to send 480 emails daily, you need to set the hourly rate to 20 emails.

When you schedule a campaign, it gives you the option to set the hourly speed of the campaign. You can also set the account-level hourly speed in user roles.

I have answered your other threads, and just to clarify that none of the threads had any support-related questions :-). I would advise you to open community topics for such questions instead of the support tickets and wait for the replies. I assure you I can advise you in detail here or someone...

Yes, you can have a single mailbox for all FBLs. They should be processed. If you are using any forwarding service, make sure the original headers are not disturbed.

List-Unsubscribe is the default functionality that is being used by major TLDs like Gmail, and it shows up as an "unsubscribe" button or links in the mail clients. Make sure that having this header doesn't mean that Gmail will start showing right away. It takes time for the domain to gain a...

You can set your campaigns' hourly speed and increase them every day as you like. When you pause a campaign in Mumara, you can see another icon appears which will let you change the campaign speed and then you can resume it. As shown in the picture below!

@dimivee accept my apologies for the inconvenience. We receive over a hundred tickets every day, some of the tickets take more time to resolve, and there is a queuing process for the tickets. You always need to give 1-2 days to get your questions answered, and sometimes they are responded to...

@abdul there is no way you can find it out unless you actually send out emails to your own seeds and see where did they land. No TLD (e.g. Yahoo, Gmail, Hotmail, etc) discloses this information

Do you mean you need to track if your emails are going to the spam folder or the inbox folder of the recipient's mailbox?

Yes, the current version is supported on PHP7.4, but the new version/updates that we are about to launch in a day or two should be supported on PHP8.1 and higher.

What version were you updated to? As we haven't launched the 8.1 updates yet!

Did you open a support ticket about it? If yes, was it helpful?

You need to check with your MTA response for the detailed message. If you are unsure about the MTA response, it's something that can be found with your SMTP provider.

Mumara Version v6.0 can run on PHP8.1 and higher versions. The core framework and modules have been updated. If you are using PHP7.4, it will be supported until v5.4.7. After that, you must upgrade your PHP to 8.1 before upgrading Mumara to v6.0. If you use a control panel like cPanel or Plesk...

I hope your issue has been resolved.

I will look into it by tomorrow and get back to you!

You should now be able to update to v5.4.5. Let me know if the API speed issue is resolved.

Thank you @derek for writing in detail. Can you write the case of the segmentation where you have the wrong counters, as I might have missed this case in my dev installation? I have more than 200 cases for segments, and my unit testing informs me when there is an incorrect count. Please let me...

It's because it's not sufficient. However, half the work is done, i.e., your domain is pointing to the Mumara server, but your server isn't welcoming the tracking domain requests. In this case, you must add the tracking domain to your server and point it to the Mumara folder. I noticed that the...

After reviewing your ticket, I noticed that your tracking domain had multiple DNS records. This can cause issues with resolving requests, regardless of the browser or version being used. For instance, if there are three DNS entries for a single tracking domain, each entry has a 33.3% chance of...