Search results

  1. R

    Contact List Share

    Admin should get an option for sharing the contact list with other user. This will reduce the load on MySQL if multiple users are using the same list. You have this option available on ESP.
  2. R

    Admin level Suppression

    Kindly provide option to add the suppression on admin level & it should apply to all the users.
  3. R

    Replacing the sending domain

    Hi, We are adding the PMTA server via addons. We need to replace the sending domain sometimes when it gets suspended. When we replace the sending domains how do we find the private key of DKIM? While editing the domain we can see the public DKIM Key but how do we find the private DKIM key to...
  4. R

    Dashboard Sending Statistics

    Hi, After the application migration the dashboard sending statistics not displaying. I waited for 48 hours but still nothing. Please suggest. Thank you
  5. R

    Scheduling multiple campaigns with multiple sending nodes

    Hi Wasif, While scheduling the campaign can we select multiple campaigns & sending nodes at a time on a contact list? How email sending will work in this scenario? Will it rotate the content & sending nodes? Please explain in detail. Thank you
  6. R

    Campaign+ 100% Brand Customization

    Hi, I have 2 concerns: 1. We have replaced the logos under the branding. It's working fine with desktop browsers. But in mobile phone browsers, it's showing the Mumara logo. I have checked it on multiple mobiles. 2. After the application upgrade, the custom CSS is getting removed. We need to...
  7. R

    Removing Duplicates from Segments

    Hi, How do we remove the duplicated contacts from segments? Thank you
  8. R

    Tracking link https or http

    Hi Wasif, For marketing campaigns domain tracking link which one is good https or http? Please explain the impact of using https & not using https. Thank you
  9. R

    Contact List Sending Count Issue

    Too much of issue so its looing confusing..
  10. R

    System Paused

    The batch size is 250 emails. Screenshot of the settings attached:
  11. R

    Contact List Sending Count Issue

    In the application, the sending numbers are increasing but no incoming on the PMTA side. We have the issue after the upgrade to the new version. We do not have an issue with the spam, complaints, hard bounced, suppressed, inactive, unconfirmed. Also, we are not starting the MySQL.
  12. R

    Contact List Sending Count Issue

    Here are some more details. It's sending more than 100%.
  13. R

    System Paused

    We are observing the frequent system paused after scheduling the campaigns. Please advise. Thank you
  14. R

    Sending nods getting deactivated

    The sending nodes are getting deactivated frequently. The SMTP server has no connectivity issue. Please advise. For your reference, I have attached the Settings - Application Settings - Broadcast
  15. R

    Contact List Sending Count Issue

    Total Contact: 3500 In the statistic, its showing send to 21180 Please advise.
  16. R

    MySQL High CPU Usage

    MySQL is consuming lots of cpu & memory %. Please let me know how to resolve this. Thank you
  17. R

    Sending Nodes Getting Inative

    Hi Team, The sending nodes are getting deactivated. We do not have a connection issue. Please advise. Thank you
  18. R

    SMTP Hacking Issue

    Hi, Our SMTP's are getting hacked on the servers which are connected with ESP. Advise us about securing it. Thank you
  19. R

    SSL for sending/masking domains

    Hi Wasif, How do I enable https on tracking domains on ESP? Currently, the tracking domains have http i.e...
  20. R

    SSL for sending/masking domains

    Hi, Any suggestions about the SSL for sending domain? For redirect setup, we are using the WHM/cPanel. Thank you
Back
Top